Kamana Lakehouse Policies
- Accommodation
- Cars
- Tours
Policies
Hotel Queenstown Policies
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Please note that children under 4 eat free with every adult who purchases breakfast. Discounted breakfast price is available for guests aged 4-14. Please note that a credit card surcharge of % 2 will apply to Visa/Mastercard credit card and 3% for AMEX transactions. Cash or Eftpos payments will not incur a surcharge. Reservations are essential for dinner at Nest Kitchen & Bar. You should make a reservation at the time of booking. Please contact the team at Kamana Lakehouse for further assistance. We wish to share an important note with our guests: From April 2024 onwards, neighboring areas in close proximity to the hotel are currently undergoing extensive development work. Our hotel and facilities remain fully operational, however we do advise the possibility of our guests experiencing some sound impact during the hours of Monday-Friday, 8am-5pm. Our Lakeview Luxe and Tahuna Lakeview room categories are located adjacent to the development and may therefore have their views impacted at times. Our team are here to look after you with any questions that you have prior to, and during your stay with us. Please connect with us if there is anything we can do for you.
Kamana Lakehouse
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Ages 0 to 17
